In a crowded student communications environment, the Strategic Engagement Framework ensures Curtin takes a considered, strategic and innovative approach to planning and delivering high-impact student communications.
The framework provides the following:
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Submit a Request for Support
This link will take you directly to the SupportU request form where you can request assistance with a campaign or promotion from our Digital Student Engagement team.
Submit a Request to DSE
Process Flowchart
This flowchart shows the full scope of processes for requesting, planning and delivering student promotions and campaigns.
Full PDFRequest Tiers
As each student campaign and promotion has a different level of complexity, a tiered intake structure for requests received by the Engagement & Student Experience Team ensures requests are prioritised and resourced appropriately.
Tier 1
One-off, straightforward requests. Content supplied or lightly adapted, delivered via existing channels.
Run by Digital Student Engagement (DSE). Some examples include:
Event Promotion
Graphic Design Requests
Service Awareness
Tier 2
Coordinated student-facing campaigns not tied to a major strategic project.
Run by Digital Student Engagement (DSE). Some examples include:
Informational YouTube Series
Fun & Belonging Campaigns
Tier 3
Complex campaigns requiring strategic planning, multi-channel coordination, and/or process change.
Run by Strategic Projects Team. Some examples include:
Strategy or compliance-driven campaigns
Cross Portfolio Campaigns
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Student Engagement Themes
The framework guides campaigns and promotions across key student engagement themes, each supported by a strategically aligned communications plan which ensures cohesion and integration across all student-facing messaging within that theme.
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Embedding Student Voice
The Framework embeds student voice in all levels of campaigns and promotions, including:
| Curtin-led campaigns and promotions | Co-led campaigns and promotions | Student-led campaigns |
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Learn more and get in touch
The full Strategic Engagement Framework will be available for download in early 2026.
To request a Tier 1 or 2 campaign or promotion, submit a SupportU request to Digital Student Engagement.
To discuss a potential Tier 3 or student-led campaign, contact the Deputy Director, Engagement and Student Experience.
